Gravity Global Account Setup To setup your Gravity Global account, you'll first need to setup Multi-Factor Authentication, register your phone number and set your new password. Please use a unique password, one that is not used on another account. Here are a couple links on creating good passwords. Create and use strong passwords (microsoft.com) and https://xkcd.com/936/ If you run into any issues along the way, please email itsupport@gravityglobal.com from another email account. Setting up your account Download Microsoft Authenticator MFA app on your phone via your App Store if you don’t already have it. iOS: Microsoft Authenticator on the App Store (apple.com) Android: Microsoft Authenticator - Apps on Google Play Sign-in to register your account and set your new password. If you are already logged in with another Microsoft account in your browser, first open a different browser or setup your browser to use multiple profiles. Info: Managing Multiple Accounts Go to: https://Start.GravityGlobal.com Enter in your username and temporary password. You will be prompted that Gravity Global needs more information. Click Next Follow prompts on the screen to setup the Microsoft Authenticator App on your phone. Register your phone number. Your number is used to confirm who you are if you need to reset your password. You can also use this as a backup if you can’t use the authenticator app. Follow the prompts on screen. Next you will be prompted to set your password. Enter your temporary password from above as your current password. Enter what you want your new password twice. Please use a unique password, one that is not used on another account. Here are a couple links on creating good passwords. Create and use strong passwords (microsoft.com) and https://xkcd.com/936/ Your account is now active. You can set it up on your mobile device or computer by following the information below Adding Email to your Devices : Gravity Global (freshservice.com)